Do you have a question? We are here for you!
Our goal is to resolve all your concerns quickly and easily. That's why we have put together detailed FAQs for you:
About Tatsy Tattoos
Our tattoos use the natural color of the Jenipapo fruit, which gently penetrates the top layer of the skin. This color reacts with the natural substances in your skin and the environment, giving it an attractive black or blue appearance. The specific shade of color may vary depending on your skin type.
Unlike traditional tattoos that are permanently pierced into the deeper layer of skin, our 2-week tattoos are needle-free. These unique designs gradually fade within 1-2 weeks through the natural renewal of the top layer of skin.
Your Tatsy tattoo will gradually fade after 1-2 weeks due to the natural regeneration of the top layer of skin.
The duration of your tattoo can be influenced by the following factors:
✅ Take a warm shower or sweat a few hours after application as this stimulates the skin.
✅ Choosing a place on the body with little friction and water exposure. Avoid touching your tattoo for the first few hours after application.
✅ Apply moisturizer to the tattoo daily to help maintain the color.
✅ Good skin genetics also play a role.
Unlike traditional temporary tattoos that are simply applied to the skin, our natural active ingredient gently penetrates the top layer of skin. It reacts with the natural compounds in your skin and the environment, creating a vibrant black or blue coloration. Tatsy does not require a needle and gradually fades through the natural regeneration of the top layer of skin after 1-2 weeks.
No, Tatsy tattoos are not henna. Natural henna turns the skin brown, while black henna often contains harmful chemicals like PPD or is dyed black with other chemical additives.
Tatsy, on the other hand, is skin-friendly, tested and certified in Germany and creates an attractive black-blue color on the skin.
Yes, Tatsy tattoos are waterproof! You can swim, use the sauna and sweat without having to worry about durability. 💧 However, keep in mind that your tattoo may fade faster when swimming. When you use the sauna and sweat, the color becomes even more intense.
After applying the tattoo and washing off the residue, no color is visible at first. However, as the active ingredient reacts with the skin, the skin turns black-blue within 24-36 hours. At first it appears light blue, and over time the color becomes darker and darker - regardless of your skin tone.
🛡️Safety & Ingredients
Unlike other providers who only advertise the EU cosmetics certification - which is mandatory for all cosmetic products anyway - our tattoos are the only ones in Germany that have been dermatologically tested and received the rating "very good". So you can be sure that our tattoos are gentle on the skin and do not cause any harmful effects.
- Avoid contact with eyes. If contact does occur, rinse eyes thoroughly immediately.
- Do not use to dye eyelashes and eyebrows.
- Wear suitable gloves when using.
- If you have skin intolerances or in case of doubt, consult a doctor before use.
- Keep the product out of the reach of children.
- Do not inhale or swallow the product.
- If itching, burning or redness occurs, rinse the affected area immediately and discontinue use, as this may indicate a serious reaction. Consult a physician and follow his or her instructions before reapplying the product.
Before applying
Preparations:
✅ Stay hydrated! Drink plenty of water to optimally prepare your skin.
✅ Choose a comfortable environment. Make sure the room temperature is between 21-24 °C.
✅ Skin exfoliation. A gentle exfoliation 24 hours before application can smooth the skin and make the tattoo stand out better.
✅ Proper shaving. Make sure the area is hairless. Shave the skin at least 24 hours before application.
✅ Moisturizing. Applying a moisturizer several times 24 hours before application promotes skin elasticity and improves the adhesion of the tattoo.
✅ Avoid moving parts of the body. Do not place your tattoo on areas that move frequently or may wrinkle (e.g. elbows).
Things to avoid:
❌ Do not touch your tattoo. Leave it alone for a few hours after application. No itching, scratching or other friction.
❌ Avoid scars, moles and stretch marks.
❌ Avoid areas with heavy hair. Shave them at least 24 hours before application.
❌ Avoid sensitive areas. These include genitals, neck, face, upper chest, inner biceps, etc.
➡️ How does it work?
Choose your placement carefully! You can only do the tattoo once – but hey, in two weeks the space will be free for your next masterpiece! 😉
The tattoos react with your skin, causing it to turn black-blue within 24-36 hours. At first the color appears light blue before becoming darker over time.
After application
If nothing is visible after 36 hours, do not hesitate to send us an email. We will be happy to take care of your request!
However, we recommend not drying the tattoo after sunbathing and applying cream to it well - just like the rest of your body! 🌞
As the tattoo reacts with your skin, your skin will turn black-blue within 24-36 hours. It will appear light blue at first before becoming darker over time.
After application, the active ingredient dissolves from the backing paper, meaning it can only be used once.
Exfoliating will help to use up the active ingredient faster. Make sure to be gentle with your skin and stop rubbing as soon as it becomes uncomfortable.
📦Shipping
Please note that for smaller shipments, tracking may not be updated at every step, but will only be visible upon delivery.
Don't worry! If you have received a shipping confirmation from us, your shipment is on its way and will arrive soon.
If you have any specific questions, you can contact us at any time❤️.
Unfortunately, DHL may occasionally take a little longer. Although we would like it to be different, it is beyond our control.
However, your shipment usually arrives and is not lost.
If you have any specific questions, please feel free to contact us
🇩🇪 Germany Delivery time: 1-3 working days | Cost: € 3.70 / Free for orders over € 30
🇪🇺 EU Delivery time: 3-6 working days | Cost: € 3.70 / Free for orders over € 33
🌎 International Delivery time: 3-10 working days | Cost: € 3.70 / Free for orders over € 33
Please send us an email to info@tatsy.eu with the following information:
✅ Your order number
✅ The currently saved address
✅ The new, correct delivery address
However, if your order has already left our warehouse, we are unfortunately unable to make any changes or cancel the order.
You could try contacting the courier company to see if they can redirect the package. If that doesn't work, your package may be returned.
In this case, please contact us again at info@tatsy.eu. We will be happy to help you! 😊
Orders over 30 € benefit from free shipping.
🇩🇪 Germany free shipping from 30€
🇪🇺 EU | 🌎 International | Free shipping from 33 €
Shop Help
✅ Visa
✅ Mastercard
✅ American Express (AMEX)
✅ Maestro
✅ Immediately
✅ Shop Pay
✅ Apple Pay
✅ Google Pay
Problems with the order
Please remember to provide us with the following information:
✅ Your order number
✅ The reason for the cancellation
Please contact us at info@tatsy.eu and make sure to provide the following information:
✅ Your order number
✅ The item you want to change and the new item you want to add
If you are missing something, please contact us at info@tatsy.eu.
Remember to include the following information in your email:
✅ Your order number
✅ A photo of the products you received
✅ A short description of the problem
We will do everything we can to help you as quickly as possible and clarify the situation! 😊
Please contact us at info@tatsy.eu.
Be sure to include the following information in your email:
✅ Your order number
✅ A photo of the damaged products
✅ A short description of the problem
We are here to help you as soon as possible and sort everything out! 😊
Please contact us at info@tatsy.eu.
Remember to include the following information in your email:
✅ Your order number
✅ A photo of the products received
✅ A short description of the problem
We are here to help you as quickly as possible and clarify everything! 😊
Send us an email to info@tatsy.eu.
Please include the following information in your message:
✅ Your order number
✅ The products and their quantity that you want to return
✅ The reason for the return
✅ If necessary, a photo for illustration
Our team will review your request and let you know the next steps. 🤗
Business & own designs
➡️ If you like our products, you have the opportunity to work with us as an influencer and earn fair commissions.
➡️ If you are interested in offering your designs as temporary tattoos, we are also open for collaborations.
Does this sound exciting to you? Then we look forward to hearing from you:
business@tatsy.eu
Please do not forget to include the following information in your message:
✅ Your full name
✅ How you want to work with us
✅ Your social media or contact channels
✅ Your contact details
If you enjoy sharing creative content and inspiring your followers with great designs, then we look forward to hearing from you! Just contact us at business@tatsy.eu and tell us how you imagine the collaboration.
We are excited to hear your ideas!
We offer customized solutions tailored to the needs of your company or event.
Contact us at business@tatsy.eu and provide us with the following information:
✅ The number of tattoos you want to order
✅ The desired design or motif
✅ By when you need the order at the latest
Whether you prefer your own designs or want to choose from our existing tattoos, we will help you make your event unforgettable.
Contact us at business@tatsy.eu and provide us with the following information:
✅ The number of tattoos you want to order
✅ The desired design or motif
✅ By when you need the order at the latest