FAQ

Do you have a question? We are here for you!


Our goal is to resolve all your concerns quickly and easily. That's why we have put together detailed FAQs for you:

About Tatsy Tattoos

Our tattoos use the natural color of the Jenipapo fruit, which gently penetrates the top layer of the skin. This color reacts with the natural substances in your skin and the environment, giving it an attractive black or blue appearance. The specific shade of color may vary depending on your skin type.

Unlike traditional tattoos that are permanently pierced into the deeper layer of skin, our 2-week tattoos are needle-free. These unique designs gradually fade within 1-2 weeks through the natural renewal of the top layer of skin.

Your Tatsy tattoo will gradually fade after 1-2 weeks due to the natural regeneration of the top layer of skin.

The duration of your tattoo can be influenced by the following factors:

✅ Take a warm shower or sweat a few hours after application as this stimulates the skin.

✅ Choosing a place on the body with little friction and water exposure. Avoid touching your tattoo for the first few hours after application.

✅ Apply moisturizer to the tattoo daily to help maintain the color.

✅ Good skin genetics also play a role.

Unlike traditional temporary tattoos that are simply applied to the skin, our natural active ingredient gently penetrates the top layer of skin. It reacts with the natural compounds in your skin and the environment, creating a vibrant black or blue coloration. Tatsy does not require a needle and gradually fades through the natural regeneration of the top layer of skin after 1-2 weeks.

No, Tatsy tattoos are not henna. Natural henna turns the skin brown, while black henna often contains harmful chemicals like PPD or is dyed black with other chemical additives.
Tatsy, on the other hand, is skin-friendly, tested and certified in Germany and creates an attractive black-blue color on the skin.

Yes, Tatsy tattoos are waterproof! You can swim, use the sauna and sweat without having to worry about durability. 💧 However, keep in mind that your tattoo may fade faster when swimming. When you use the sauna and sweat, the color becomes even more intense.

After applying the tattoo and washing off the residue, no color is visible at first. However, as the active ingredient reacts with the skin, the skin turns black-blue within 24-36 hours. At first it appears light blue, and over time the color becomes darker and darker - regardless of your skin tone.

🛡️Safety & Ingredients

Tatsy tattoos have been dermatologically tested by Dermatest GmbH and awarded the verdict “very good”. This test was a voluntary measure on our part because the health and safety of our customers is important to us ❤️.

Unlike other providers who only advertise the EU cosmetics certification - which is mandatory for all cosmetic products anyway - our tattoos are the only ones in Germany that have been dermatologically tested and received the rating "very good". So you can be sure that our tattoos are gentle on the skin and do not cause any harmful effects.
Our Tatsy tattoos and the active ingredient used have a shelf life of up to 12 months provided they are stored in a cool and dry place. The active ingredient is non-toxic. We recommend using the tattoos as soon as possible to achieve the best results
Our Tatsy tattoos consist of the following ingredients:

  • polyethylene acrylate
  • Genipa Americana Fruit Extract
  • Sucrose Acetate Isobutyrate
  • Dipropylene Glycol Dibenzoate
  • Polyvinyl Butyral
  • Cellulose Acetate Butyrate
  • Our Tatsy tattoos contain ingredients that may be new to you, so there is a small risk of allergic reactions when using them. These tattoos are not suitable for babies and young children.
    • Avoid contact with eyes. If contact does occur, rinse eyes thoroughly immediately.
    • Do not use to dye eyelashes and eyebrows.
    • Wear suitable gloves when using.
    • If you have skin intolerances or in case of doubt, consult a doctor before use.
    • Keep the product out of the reach of children.
    • Do not inhale or swallow the product.
    • If itching, burning or redness occurs, rinse the affected area immediately and discontinue use, as this may indicate a serious reaction. Consult a physician and follow his or her instructions before reapplying the product.
    So far, we have not received any feedback about problems. Tatsy tattoos only penetrate the top layer of skin and are dermatologically tested and certified, which ensures their safety for the skin. PS: Congratulations on the new arrival! 🤗👶🏼

    Before applying

    To optimize the application of your Tatsy tattoo, please follow these tips:


    Preparations:

    ✅ Stay hydrated! Drink plenty of water to optimally prepare your skin.

    ✅ Choose a comfortable environment. Make sure the room temperature is between 21-24 °C.

    ✅ Skin exfoliation. A gentle exfoliation 24 hours before application can smooth the skin and make the tattoo stand out better.

    ✅ Proper shaving. Make sure the area is hairless. Shave the skin at least 24 hours before application.

    ✅ Moisturizing. Applying a moisturizer several times 24 hours before application promotes skin elasticity and improves the adhesion of the tattoo.

    ✅ Avoid moving parts of the body. Do not place your tattoo on areas that move frequently or may wrinkle (e.g. elbows).

    Things to avoid:

    ❌ Do not touch your tattoo. Leave it alone for a few hours after application. No itching, scratching or other friction.

    ❌ Avoid scars, moles and stretch marks.

    ❌ Avoid areas with heavy hair. Shave them at least 24 hours before application.

    ❌ Avoid sensitive areas. These include genitals, neck, face, upper chest, inner biceps, etc.
    It is advisable to apply the tattoo in areas with little hair. To avoid smudging the tattoo, we recommend shaving the area you want to tattoo beforehand. Please wait 24 hours after shaving before applying the tattoo as the skin may be irritated after shaving.
    Placement plays a crucial role in the longevity of your tattoo. Check out the chart on our How It Works page to find out how long tattoos last on average on specific areas of the body - both fresh and faded.

    ➡️ How does it work?

    Choose your placement carefully! You can only do the tattoo once – but hey, in two weeks the space will be free for your next masterpiece! 😉
    Yes, absolutely! Our tattoos are suitable for all skin tones. ✌🏼❤️

    The tattoos react with your skin, causing it to turn black-blue within 24-36 hours. At first the color appears light blue before becoming darker over time.

    After application

    It takes 24-36 hours for the tattoo to darken completely. Each skin type reacts differently to the tattoo, which is why different skin types can show different colors 😎.

    If nothing is visible after 36 hours, do not hesitate to send us an email. We will be happy to take care of your request!
    Yes, you can! In fact, it is actually beneficial for your tattoo. However, we recommend that you do not dry the tattoo after the sauna and apply plenty of cream to ensure the skin is optimally cared for.
    Yes, you can wear your Tatsy tattoo in the sun!

    However, we recommend not drying the tattoo after sunbathing and applying cream to it well - just like the rest of your body! 🌞
    It is important that you do not wash off your Tatsy tattoo for the first 8 hours after application. The active ingredient needs to be absorbed into the skin first, and the longer you leave the tattoo on, the better it can work.

    As the tattoo reacts with your skin, your skin will turn black-blue within 24-36 hours. It will appear light blue at first before becoming darker over time.
    Tatsy tattoos can only be used once.

    After application, the active ingredient dissolves from the backing paper, meaning it can only be used once.
    The best way to remove your tattoo is to gently exfoliate your skin. You can use a body scrub or a washcloth.

    Exfoliating will help to use up the active ingredient faster. Make sure to be gentle with your skin and stop rubbing as soon as it becomes uncomfortable.
    Our tattoos contain ingredients you may have never used on your skin before, so there is a small risk of an allergic reaction when using them. If a reaction does occur, it is usually only a mild skin irritation and you should stop using the product immediately. Applying a mild cream may help and avoid scratching the area. The redness should usually subside after a few hours. However, if itching, burning or redness persists, please consult a doctor and follow their instructions before applying the cream again. If the ink comes into contact with your eyes, rinse them thoroughly immediately.

    📦Shipping

    As soon as we have dispatched your shipment, you will receive an email with the shipping details.

    Please note that for smaller shipments, tracking may not be updated at every step, but will only be visible upon delivery.

    Don't worry! If you have received a shipping confirmation from us, your shipment is on its way and will arrive soon.

    If you have any specific questions, you can contact us at any time❤️.
    As soon as we have shipped your order, you will receive an email from us with the shipping information.

    Unfortunately, DHL may occasionally take a little longer. Although we would like it to be different, it is beyond our control.

    However, your shipment usually arrives and is not lost.

    If you have any specific questions, please feel free to contact us
    Your order will be delivered directly to your door.

    🇩🇪 Germany Delivery time: 1-3 working days | Cost: € 3.70 / Free for orders over € 30

    🇪🇺 EU Delivery time: 3-6 working days | Cost: € 3.70 / Free for orders over € 33

    🌎 International Delivery time: 3-10 working days | Cost: € 3.70 / Free for orders over € 33
    If your order has not yet been shipped, we can easily change the delivery address.

    Please send us an email to info@tatsy.eu with the following information:

    ✅ Your order number

    ✅ The currently saved address

    ✅ The new, correct delivery address

    However, if your order has already left our warehouse, we are unfortunately unable to make any changes or cancel the order.

    You could try contacting the courier company to see if they can redirect the package. If that doesn't work, your package may be returned.

    In this case, please contact us again at info@tatsy.eu. We will be happy to help you! 😊
    Yes, we offer free shipping!

    Orders over 30 € benefit from free shipping.

    🇩🇪 Germany free shipping from 30€

    🇪🇺 EU | 🌎 International | Free shipping from 33 €

    Shop Help

    No problem! If you don't find the design you're looking for, just contact us by email at info@tatsy.eu. We'll be happy to check whether we can create your favorite design for you and add it to our range!
    To remove an item from your cart, simply click on the shopping cart icon in the top right corner of the page. From there, you can reduce the quantity of a tattoo by clicking on the minus sign (-) or remove the item completely by clicking on the "X".
    ✅ PayPal

    ✅ Visa

    ✅ Mastercard

    ✅ American Express (AMEX)

    ✅ Maestro

    ✅ Immediately

    ✅ Shop Pay

    ✅ Apple Pay

    ✅ Google Pay

    Problems with the order

    Yes, you can! If you want to cancel your order, please contact us immediately at info@tatsy.eu. As long as the package has not yet been shipped, we can easily cancel your order and refund you the full amount.

    Please remember to provide us with the following information:

    ✅ Your order number

    ✅ The reason for the cancellation
    Yes, it is possible! If your order has not yet been shipped, we can make adjustments.

    Please contact us at info@tatsy.eu and make sure to provide the following information:

    ✅ Your order number

    ✅ The item you want to change and the new item you want to add
    We do our best to ensure that all orders are correct and complete. Unfortunately, sometimes mistakes can happen. 😕 We're sorry!

    If you are missing something, please contact us at info@tatsy.eu.

    Remember to include the following information in your email:

    ✅ Your order number

    ✅ A photo of the products you received

    ✅ A short description of the problem

    We will do everything we can to help you as quickly as possible and clarify the situation! 😊
    We make every effort to ship all orders safely and undamaged. Unfortunately, in rare cases, damage may occur. 😕 We are really sorry about that!

    Please contact us at info@tatsy.eu.

    Be sure to include the following information in your email:

    ✅ Your order number

    ✅ A photo of the damaged products

    ✅ A short description of the problem

    We are here to help you as soon as possible and sort everything out! 😊
    We do everything we can to avoid mistakes, but sometimes they can happen. 😕 We are very sorry about that!

    Please contact us at info@tatsy.eu.

    Remember to include the following information in your email:

    ✅ Your order number

    ✅ A photo of the products received

    ✅ A short description of the problem

    We are here to help you as quickly as possible and clarify everything! 😊
    Sometimes you just change your mind – and that’s totally fine! 🙂 You can return all unused Tatsy products within 14 days of receipt.

    Send us an email to info@tatsy.eu.

    Please include the following information in your message:

    ✅ Your order number

    ✅ The products and their quantity that you want to return

    ✅ The reason for the return

    ✅ If necessary, a photo for illustration

    Our team will review your request and let you know the next steps. 🤗

    Business & own designs

    We are always looking for talented artists to support and would love to meet you!



    ➡️ If you like our products, you have the opportunity to work with us as an influencer and earn fair commissions.

    ➡️ If you are interested in offering your designs as temporary tattoos, we are also open for collaborations.



    Does this sound exciting to you? Then we look forward to hearing from you:

    business@tatsy.eu

    Please do not forget to include the following information in your message:



    ✅ Your full name

    ✅ How you want to work with us

    ✅ Your social media or contact channels

    ✅ Your contact details
    Are you an influencer and interested in collaborating with us? We offer you the opportunity to receive free tattoos that you can showcase in your posts and reels.

    If you enjoy sharing creative content and inspiring your followers with great designs, then we look forward to hearing from you! Just contact us at business@tatsy.eu and tell us how you imagine the collaboration.

    We are excited to hear your ideas!
    Are you self-employed, be it as a tattoo studio, fashion shop, cosmetic studio or in another creative field? Or are you planning a festival, a company party or a similar event? Then we have great news for you! From an order quantity of 100 pieces, you can order either your own designs or our existing tattoos from us.

    We offer customized solutions tailored to the needs of your company or event.

    Contact us at business@tatsy.eu and provide us with the following information:

    ✅ The number of tattoos you want to order

    ✅ The desired design or motif

    ✅ By when you need the order at the latest
    Are you planning a celebration, such as a birthday, a wedding or a special occasion? Or would you like to offer something unique for an event? You can order tattoos from us for your personal event starting from an order quantity of 100 pieces.

    Whether you prefer your own designs or want to choose from our existing tattoos, we will help you make your event unforgettable.



    Contact us at business@tatsy.eu and provide us with the following information:

    ✅ The number of tattoos you want to order

    ✅ The desired design or motif

    ✅ By when you need the order at the latest
    Didn't find a satisfactory answer? Contact us