Cancellation policy

1. RIGHT OF WITHDRAWAL

2. CONSEQUENCES OF REVOCATION

3. SAMPLE CANCELLATION FORM

1. RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a person other than the carrier designated by you received the last goods.

To exercise your right of withdrawal, send us a clear statement (e.g. by letter or email) to:

Ink Up
Fabienne Heintzsch
Wachtelweg 37a
22869 Schenefeld
Germany


Email: retoure@ink-up.de


You can use the following sample cancellation form , although this is not mandatory.

To meet the deadline, it is sufficient if you send the notification before the expiry of the fourteen days.

2. CONSEQUENCES OF REVOCATION

If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (except for additional costs if you chose a delivery method other than the least expensive standard delivery method). The reimbursement will be made promptly and at the latest within fourteen days from the day on which we received your cancellation.

We will use the same means of payment for the refund that you used for the original transaction, unless we have expressly agreed otherwise.

We may refuse to refund until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earlier.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that was not necessary to check their quality, properties and function.

3. SAMPLE CANCELLATION FORM

(If you wish to cancel the contract, please fill out this form and return it to us.)

To:
Ink Up
Fabienne Heintzsch
Wachtelweg 37a
22869 Schenefeld
Germany


retoure@ink-up.de

I hereby revoke the contract I concluded for the purchase of the following goods:

Ordered on: ___________
Received on: ___________

Name: ___________________
Address: _______________

Signature (only for notification on paper):

Date: ________________